T-numbers
0800, 0845, 0870 Phone Numbers UK
0845 Numbers Local Rate - FAQ
Will callers get charged?
Yes they will pay the price of a UK local rate call to their telephone service provider.
How much will calls cost my business?
Your share of the call is 2 ppm at all times.
| Free Bronze 0845 Numbers | |
| Registration Fee: | None |
| Monthly service charge: | None |
| Peak rate: | 2 ppm |
| Off-peak rate: | 2 ppm |
Silver, Gold and Platinum Numbers | |
| Registration Fee: | from £9 |
| Monthly service charge: | £2.00 |
| Peak rate: | 2 ppm |
| Off-peak rate: | 2 ppm |
| Divert to mobile: | 22 ppm rates |
How much are the service charges?
Free for bronze numbers
£5 per month for silver, gold and platinum numbers quarterly equivalent £20
(BT charges £40 a quarter).
Is there a setup fee?
Free for bronze numbers
There is a one-off Registration charge from £9 for silver, gold and platinum numbers.
Are there any hidden charges?
No, none.
For additional services, such as flexible routing there is a one-off setup charge of between £10 (time of day) to £200 (multisite, multiple options).
Calls to our administration center are charget at national rates only.
Itemised billing is extra at £3 pcm.
Is there a minimum contract length?
No. You can have your number for as short a time as you want, no cancellation fee applies. BT have a minimum contract term of 12 months for the same service.
Are there free minutes?
No, this is a simple, cost efficient, online 0845 service.
Is there a minimum monthly call bill?
No, if nobody calls a bronze number you pay nothing. For silver, gold and platinum numbers all you pay is the £5 monthly service charge.
Is there line rental?
No, you don't need a new line, you simply direct the 0845 number to your existing line.
Will the price of calls change?
Prices within the telecoms industry are relatively static or falling slowly. It is unlikely these charges will change in the short or medium term.
To Mobiles
Please note, the connection of 0845 numbers to a UK mobile number (eg. Orange, O2, Vodaphone, T-Mobile) or an international number take longer than to a standard UK landline number. Allow an estimated 10 working days for 0845 connection to mobile / international destination numbers.
Local Rate 0845 FAQ - Provider
How does it work?
You need to:
- Select your new 0845 number
- Confirm your landline/IDSN line number to point to
- To agree to our terms and conditions
- Use your credit card to pay any registration charge
- Agree to pay the monthly service charges and your share of the call costs
- Agree to pay the cost of your share of the call (3.5 or 2.75 pence per minute peak depending on bronze or other number selected)
- Enter your contact details
Later you can opt to:
- Change the pointed to / targeted number
- Have an itemized bill
- Share calls between landline numbers
- Contact us about your other telecom needs
- Opt-out at no charge
Will my local rate 0845 number change?
No, 0845 numbers will never change.
How long does it take to have a working 0845 number?
Just 4 days maximum!
*Please note that T-numbers would not recommend the publishing of any numbers until they are actually live as we cannot offer a 100% guarantee on the number selected until it is actually activated due to the logistics of provisioning non geographic numbers.
If you wish to issue or publish your chosen numbers before they are live, please understand that you will be taking responsibility for this yourself, we do endeavour to operate the fastest connection service available to overcome any concerns regarding this point
Are there any ring time delays?
No, ringing times are not affected.
Are there phone connection charges?
None, for 0845 local rate telephone numbers, you nominate an existing fixed line phone number and calls are routed to it. Changes to this number incur a small fee.
How do I choose a 0845 free phone number?
Select on from the list of available numbers and proceed to payment.
Will my local rate 0845 number change?
No, 0845 telephone numbers will never change. Even in 'Big Number Changes'. Your 0845 number is for you to keep as long as you like.
How long does it take to activate a local rate 0845 number?
Just 4 days max! Register online using you credit card then you can move to direct debit if you wish.
Can I use my 0845 number on any line?
Yes, any landline, cable or IDSN lines. It is portable to any geographic phone code. You will only be charged the Local rate 0845 charge of 3.5 or 2.75 pence (charged per second).
Is it easy to move the 0845 number to another line?
Yes, simply enter another fixed line telephone number in your control panel, it costs you nothing.
How do I choose an 0845 free phone number?
Select one from the live list of currently available 0845 numbers and proceed to payment. It's simple, pay by Credit Card using operator call back or our Drect Debit option where you complete and send a DD form.
Are 0845 numbers for life?
Yes, for as long as you want, or as short a time as you want, there is no cancellation fee or penalties! Simply cancel online or by telephone at any time if you find a better deal, but you won't find one, we are sure of that.
