Virtual Office Services UK

What is a Virtual Office

Our Virtual Office fulfills the role of a full time or 24 hour office assistant, remotely.

You and your clients or customers have a live human contact and at low cost to take and relay messages.

When you are out of the office, you have the advantage of having your lines manned by professionally trained operators.

We collect and forward messages, fax, and offer remailing of post, appearing as your company.

Whether your office is located in London, Manchester, Birmingham, another town or city, your regular business number or 0800, 0845 or 0870 number can easily be diverted to your UK virtual office for a professional answering service.

Our Virtual Services:

Your office assistant - virtually:


  1. Telephone answering
  2. Fax
  3. Mail forwarding
  4. Night Service - Voicemail

Virtual Office Charges

Professional, Individual Service

An initial set up fee is charged to ensure that the highly individual service your company requires is met.

We will ensure we know how you prefer your calls to be answered, messages fielded and the favourable way in which we can contact you.

We also programme our telephone lines to identify our clients so we answer your calls in your company name.

Virtual Assistant Services

The four services detailed below are included in your monthly fee:

Set Up Fee:£65
PackageABC
Monthly Fee£45£80£130
Free Messages per month1050150
Cost per extra message£1.00£1.00£1.00
Message retrieval via faxFreeFreeFree
Message retrieval via e-mailFreeFreeFree
Message retrieval via text£0.25£0.25£0.25

Virtual Office Solutions

1. Telephone answering service

Our operators will answer your calls between 8.30am - 6.00pm Monday to Friday in your company name.

We will give you a 01772-phone number, which you can use on your business stationery or you can divert your phones onto this number.

Alternatively we can arrange for you to have non-geographic numbers, i.e. 0870, 0845, 0800 (please contact us for more information).

Each time a call is received from your telephone line a pop indicator will appear on our computer indicating the call is for your company.

We will take messages, orders or deal with the call appropriately.

We will e-mail your messages to you twice a day and contact you immediately if any urgent messages are taken.

2. Fax

A number will be allocated to you to receive faxes. Each page received will be charged at 20p each.

3. Mail forwarding

You can use our address on all you business stationery to receive mail.

We will forward your mail the same day we receive it, only costing you the price of a stamp and 8p for the envelope.

You cannot use our address as a registered office.

We can arrange for more important documents to be sent to you the same day by a local courier company.

4. Night Service

An automated message is received by all callers to inform them that our offices are now closed and requesting them to call back during business hours of 8.30am - 6pm Monday to Friday.

If you require an answering service during these times please see Voicemail.

Voicemail

You can use our voicemail service out of office hours.

You can record your own greeting, changing it daily to the correct date if you require.

It enables you to check for messages day or night, whilst you are anywhere in the world using your personal PIN number. This costs £10.00 per month.Home

Phone Answering Services

Live Answering service

A virtual office is one of the lowest cost options for live call center support.

To take advantage of this service you simply contact us using our online form.

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